1. No Refund Policy

Due to the digital nature of our products, all sales are final and non-refundable. Once a digital product is purchased and downloaded, it cannot be returned, exchanged, or refunded.

We do not offer refunds for the following reasons:

• You changed your mind after purchase

• The product did not meet your expectations

• You were unable to use the product as intended

• Compatibility issues with your existing setup (system requirements are listed on each product page)

• You already have similar functionality from another source

2. Exception — Unusual Payment Errors

The only exception to this policy is if you experience a genuine technical error during the payment process that results in an incorrect or unauthorized charge.

This includes:

• Being charged twice for the same order

• Being charged an incorrect amount

• Payment was processed but the download was not delivered

• Any other verifiable transaction error on our end

If you believe you qualify for this exception, you must contact us within 7 days of the transaction date. We will investigate the issue and, if the error is confirmed, issue a full refund to your original payment method.

3. How to Request a Refund (Exception Only)

To request a refund under the unusual transaction exception:

1. Contact us through the contact form on our website or via the support email listed in our footer.

2. Provide your transaction ID (sent to your email after purchase) and a description of the issue.

3. Our team will review and respond within 5–7 business days.

Approved refunds will be processed back to the original PayPal account used for the purchase within 3–5 business days after approval.

4. Chargebacks

If you file a chargeback with your payment provider without first contacting us, your account and future access to our products may be suspended. We encourage you to reach out to us first so we can resolve any issue directly.

5. Contact

For refund-related inquiries, please use the contact form on our website.